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IT 2nd Line Support Technician

£28,000 – £32,000
York, North Yorkshire

We are working with a strong, leading Global Business in York to help them recruit for an experienced 2nd Line Support Technician for their team.

This is an exciting time as the business continues to grow and support more businesses globally. Established for more than 25 years, they are true leaders in their field.

They need a knowledgeable and analytical IT expert to assist in investigating technical problems whilst monitoring and managing the IT Network.

As an IT Support Technician, you will Manage internal requests, deal with backup maintenance and the patching of networks - Servers and Workstations. You will also be involved in project work, to include the upgrading of company websites, online store maintenance and improving functionality.

You will assist with various queries, from how to set up an out of office reply to more complex system diagnostics and enhancing/developing the IT provision within the business.

Some of the systems used are:

  • WordPress
  • Scripting – PHP and Java
  • Microsoft Server 2012/2016
  • Active Directory & Group Policy
  • Azure & Office 365
  • Networking and VLANs
  • SonicWALL

This is a fabulous opportunity for an experienced IT support Technician to work for a strong business. The role is Monday to Friday with the possibility of call out - rarely.

Due to the nature of the role you will need a full UK driving license.

Salary for IT Support Technician is up to £32,000 basic plus additional company bonus scheme



  • Healthcare cash plan, including dental and eye care
  • Company pension scheme
  • Flexi time
  • 28 days annual leave pro rata that increases with service (including Bank/Public Holidays)
  • Free onsite parking

Interested? Get in touch now:

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